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Displaying 10 articles of 422 total result(s).

Original Article

Customer Perception of Emotional Labor of Airline Service Employees and Customer Loyalty Intention Original Research Article

Norzalita Abd. Aziz
,
Bita Najafi
,
Faridahwati Mohd. Shamsudin
,
Ahmad Said Ibrahim Alshuaibi

Keywords: Emotional labor; perceived customer orientation; perceived service quality; customer loyalty; airline services

Article no: 86

Pages 606-612

Doi: 10.15405/epsbs.2016.08.86

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Original Article

Education And Employability Of Graduates Of The University Of Guadalajara

Celia Fausto Lizaola
,
Juan-Carlos Tójar-Hurtado
,
José-Manuel Ríos-Ariza

Keywords: Employment, empowerment, graduates, quality, university of Guadalajara, youth.

Article no: 65

Pages 515-521

Doi: 10.15405/epsbs.2019.04.02.65

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Original Article

Statistical Estimate Of Quality Of Life Ecological Determinants

N. V. Proskurina*
,
O. V. Bakanach
,
V. M. Kornev

Keywords: Life quality, environmental determinants, multivariate analysis, analytical groups, statistics

Article no: 163

Pages 1137-1143

Doi: 10.15405/epsbs.2020.03.163

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