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Displaying 10 articles of 352 total result(s).

Original Article

Service Recovery Performance: Management Commitment to Service Quality Using Servant Leadership Theory

Mohd Zulkeflee Bin Abd Razak
ORCiD ,
Muhammad Ashraf Bin Fauri@Fauzi
ORCiD

Keywords: Service recovery performance, service quality, management commitment, servant leadership theory, tourism industry

Article no: 62

Pages 694-701

Doi: 10.15405/epfe.23081.62

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Original Article

Corporate Governance: Board Size, Managerial Ownership and Operations Performance

Santhirasegaran Nadarajan
,
Sitraselvi Chandren
,
Ahmad Yusni Bahaudin
,
Ezanee Mohamed Elias
,
Mohd Kamarul Irwan Abdul Halim

Keywords: Corporate Governance; Board Size; Managerial Ownership; Operations Management; Inventory Performance

Article no: 27

Pages 184-188

Doi: 10.15405/epsbs.2016.08.27

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Original Article

Self-Efficacy, Academic Persistence, Performance Related To Career Decision Difficulties Of First-Year Students

Chiorean Claudia
,
Constantinescu Sorana-Alexandra
,
Pavelea Anișoara

Keywords: Self-efficacy, academic performance, academic persistence, career difficulties, education

Article no: 60

Pages 508-515

Doi: 10.15405/epsbs.2018.06.60

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Original Article

Organizational Resilience, Balanced Scorecard, Performance Excellence: Model for Organizational Sustainability

Christopher Dennis E. Catapang
,
Francis K. Ashipaoloye

Keywords: Balanced scorecards, organization resilience, performance excellence

Article no: 3

Pages 27-40

Doi: 10.15405/epsbs.2024.05.3

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Original Article

SME Performance: The Effects of Social Media Marketing Adoption and Competitive Intelligence

Muhammad Faizal Samat
,
Mohd Nor Hakimin Yusoff
,
Mohammad Ismail
,
Norazlan Anual
,
Mariam Setapa

Keywords: Competitive intelligence, social media marketing, SME performance

Article no: 71

Pages 652-659

Doi: 10.15405/epsbs.2020.12.05.71

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Original Article

The Effects Of Daylight Fluctuation And Illuminance Level In Office Building

Elina Mohd Husini*
,
Mohd Zin Kandar
,
Fadli Arabi
,
Raja Nur Syaheeza Raja Mohd Yazit

Keywords: Occupant density, daylight fluctuation, illuminance level, performance zone

Article no: 86

Pages 846-855

Doi: 10.15405/epms.2019.12.86

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Original Article

Sustainable Transport And Corporate Sustainability Performance: Mediating Role Of Islamic Work Ethics

Maryam Jamilah Asha’ari
,
Salina Daud

Keywords: Sustainable transport, Islamic work ethics, corporate sustainability performance, chemical manufacturing organization

Article no: 57

Pages 530-540

Doi: 10.15405/epsbs.2018.07.02.57

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