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Displaying 2 articles of 32 total result(s).

Original Article

Perceptions on English Communication Skills Training for Hotel Front Office Employees

Misyana Susanti Husin
ORCiD ,
Raihan Ibrahim
ORCiD ,
Geraldine de Mello
ORCiD ,
Kamisah Ariffin
ORCiD

Keywords: English communication skills, front office, hospitality industry, hotel business, training

Article no: 69

Pages 773-782

Doi: 10.15405/epes.23097.69

>View as HTML >Abstract >Download PDF
Original Article

Hotel Employee Retention: Do Workplace Environment, Leader Communication And Job Satisfaction Matter?

Haslina Halim
,
Tengku Mohd Asrulhaidar Tengku Radin
,
Farah Lina Azizan
,
Nazrul Shazleen Nazri

Keywords: Employee retention, hotel industry, job satisfaction, leader communication, workplace environment

Article no: 39

Pages 298-304

Doi: 10.15405/epsbs.2021.06.02.39

>View as HTML >Abstract >Download PDF

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