Influenced Factors Relates To Foreign Guest Satisfaction On Malaysian SMEs Hotel
Keywords: Influenced factors, service quality, SMEs hotels, Malaysia
Article no: 75
Pages 693-698
Keywords: Influenced factors, service quality, SMEs hotels, Malaysia
Article no: 75
Pages 693-698
Keywords: Homestay, service quality, visitor, satisfaction, tourism, homestay operator
Article no: 81
Pages 768-777
Keywords: Service Quality, Unique Selling Point, Promotion, Consumer Loyalty.
Article no: 46
Pages 577-582
Keywords: Service recovery performance, service quality, management commitment, servant leadership theory, tourism industry
Article no: 62
Pages 694-701
Keywords: Costs management, logistics, method of assignments, service quality, transport logistics
Article no: 33
Pages 259-265
Keywords: Service quality, Likert scale, fuzzy approach
Article no: 61
Pages 642-653
Keywords: Emotional labor; perceived customer orientation; perceived service quality; customer loyalty; airline services
Article no: 86
Pages 606-612
Keywords: : Revisit intention, boutique hotels, SERVQUAL, service quality.
Article no: 65
Pages 793-805
Keywords: Service quality, customer loyalty, telecommunication services, foreign users
Article no: 60
Pages 671-686
Keywords: Importance factors, service quality, SMEs hotels, Malaysia
Article no: 79
Pages 727-733