The Behavior of Customers Regarding E-banking and Its Impact on Banking Sector
Keywords: Customer satisfaction, e-service quality, technology
Article no: 24
Pages 232-239
Keywords: Customer satisfaction, e-service quality, technology
Article no: 24
Pages 232-239
Keywords: Social commerce; electronic commerce; service quality; customer satisfaction; customer loyalty
Article no: 10
Pages 113-122
Keywords: Zakah compliance behaviour; attitude; perceived service quality; trust
Article no: 53
Pages 376-381
Keywords: Customer satisfaction, communication skill, frontline staff, franchise restaurant, service quality
Article no: 30
Pages 223-230
Keywords: Service recovery performance, service quality, management commitment, servant leadership theory, tourism industry
Article no: 62
Pages 694-701
Keywords: Service quality, students satisfaction, education
Article no: 14
Pages 106-112
Keywords: Trust, zakat institutions; reputation; satisfaction of zakat distribution; service quality
Article no: 74
Pages 524-530
Keywords: Event experience, event attendees, service quality, virtual event
Article no: 28
Pages 334-342
Keywords: Service quality, authentic leadership, service recovery performance, hotel industry, management commitment
Article no: 63
Pages 702-709
Keywords: Homestay, service quality, visitor, satisfaction, tourism, homestay operator
Article no: 81
Pages 768-777