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Displaying 10 articles of 266 total result(s).

Original Article

Perception Of Delivery Services In Malaysia During Movement Control Order (Mco)

Ilya Yasnorizar Ilyas
,
Abdul Rauf Ridzuan
,
Rosilawati Sultan Mohideen
,
Siti Nurshahidah Sah Allam
,
Siti Aminah Abd Wahab
,
Mohd Hilmi Bakar
,
Aini Faezah Ramlan

Keywords: Covid-19, delivery services, movement control order, perception

Article no: 47

Pages 366-372

Doi: 10.15405/epsbs.2021.06.02.47

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Original Article

The Model Of It Service For Employment Of People With Disabilities

Oksana A. Khokhlova
,
Ayuna Ts. Choizhalsanova
,
Alvira V. Bazarova
,
Lubov N. Saibonova

Keywords: Employment, IT service, labor market, modeling, people with disabilities

Article no: 92

Pages 767-777

Doi: 10.15405/epsbs.2021.07.92

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Original Article

Category “Customer’s Loyalty In The Service Sphere” By University Teachers And Students

L.S. Petrik
,
A.V. Pavlova
,
Y.T. Ibatullova
,
V.Y. Gusarova
,
Z.I. Pavitskaya

Keywords: Services, loyalty, customers’ loyalty in the service sector, clients’ loyalty, service sector.

Article no: 165

Pages 1629-1637

Doi: 10.15405/epsbs.2019.03.165

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Original Article

Service Quality And Customer Satisfaction At International Hotels In Kuala Lumpur

Muhummad Khairul Islam
,
Mohd Yunus Bin Haji Majid
,
Muhammad Irfan Mirza Bin Hasnol Azam
,
Nur Izzati Aqilah Bt Zamrin

Keywords: Service quality, SERVQUAL model, customer satisfaction, international hotels, Kuala Lumpur

Article no: 91

Pages 844-854

Doi: 10.15405/epsbs.2020.12.05.91

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Original Article

Pro-Environmental Assessment and Sustainable Consumption of Household Public Services in Barranquilla Colombia

Tito Crissien-Borrero
,
Omar Cortés-Peña
,
Ketty Herrera-Mendoza

Keywords: Pro-environmental behavior, sustainable consumption, public services, water, electrical energy

Article no: 39

Pages 434-440

Doi: 10.15405/epsbs.2016.11.02.39

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