Hotel Service Recovery: Management Commitment Through Authentic Leadership Theory
Keywords: Service quality, authentic leadership, service recovery performance, hotel industry, management commitment
Article no: 63
Pages 702-709
Keywords: Service quality, authentic leadership, service recovery performance, hotel industry, management commitment
Article no: 63
Pages 702-709
Keywords: Correlation-regression analysis, educational services market, market size, university marketing strategy
Article no: 179
Pages 1408-1418
Keywords: Service quality, Likert scale, fuzzy approach
Article no: 61
Pages 642-653
Keywords: Customer satisfaction, e-service quality, technology
Article no: 24
Pages 232-239
Keywords: Bank accommodations, economic development, movement of financial resources, pricing of banking services
Article no: 54
Pages 489-495
Keywords: Culture, region, cultural organizations, quality of services, indicators
Article no: 5
Pages 35-42
Keywords: Building services, George Town, shophouse, heritage façade, Penang heritage building
Article no: 1
Pages 1-11
Keywords: Algorithm, digitization, government services, method
Article no: 82
Pages 682-690
Keywords: Sexual Health Education, Special Education, pre-service teachers, literature review.
Article no: 53
Pages 449-459
Keywords: Identity, housing and communal services, home council, owner
Article no: 434
Pages 3268-3273