The Effect of Online Touchpoints on Utility Customers’ Experience
Keywords: Online touch points, customer experience, utility industry, Malaysia
Article no: 47
Pages 531-541
Keywords: Online touch points, customer experience, utility industry, Malaysia
Article no: 47
Pages 531-541
Keywords: Environmental, ethics, sustainable, business, Malaysia
Article no: 29
Pages 266-273
Keywords: Organizational Innovation; Organizational Performance; Small and Medium Enterprises (SMEs); Manaufacturing Sector; Malaysia
Article no: 59
Pages 419-424
Keywords: Malaysian media, textual analysis, hegemony, ideology, religious conflict
Article no: 22
Pages 268-277
Keywords: Banning books, Printing Presses and Publications Act 1984, prejudicial to public order, Malaysia
Article no: 21
Pages 191-196
Keywords: Bursa Malaysia, Financial International Integrated Reporting Council (IIRC), Integrated Report (IR), Malaysian oil and gas industry, public listed companies (PLCs), woman board of directors.
Article no: 12
Pages 136-151
Keywords: Foreign holdings of Malaysia government securities, FTSE world government bond index, US balance sheet policy.
Article no: 8
Pages 88-97
Keywords: Influenced factors, service quality, SMEs hotels, Malaysia
Article no: 75
Pages 693-698
Keywords: Islamic FinTech, Islamic finance industry, Malaysia, digitalisation
Article no: 53
Pages 494-500
Keywords: Corporate tax planning, effective tax rate, Malaysian code of corporate governance, statutory tax rate
Article no: 34
Pages 412-419