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Original Article

Qualitative and Quantitative Methods for Estimating the Library and Information Services

 Natalya M. Natalinova
,
Olga V. Galtseva
,
N. Xiu
,
Angelina M. Belan

Keywords: Library and information services; Quality management; Efficiency indicator; Fuzzy logic

Article no: 65

Pages 476-484

Doi: 10.15405/epsbs.2017.01.65

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