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Displaying 10 articles of 511 total result(s).

Original Article

Service Recovery Performance: Management Commitment to Service Quality Using Servant Leadership Theory

Mohd Zulkeflee Bin Abd Razak
ORCiD ,
Muhammad Ashraf Bin Fauri@Fauzi
ORCiD

Keywords: Service recovery performance, service quality, management commitment, servant leadership theory, tourism industry

Article no: 62

Pages 694-701

Doi: 10.15405/epfe.23081.62

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Original Article

Practice-Oriented Technologies For Tutorship Of Families Raising Children With Special Needs

Elena V. Reznikova
,
Victoria S. Vasilyeva
,
Vera A. Borodina
,
Liya R. Salavatulina
,
Ulyana V. Kolotilova

Keywords: Tutorship, inclusive education, children with special needs, family support, general educational institution

Article no: 14

Pages 112-118

Doi: 10.15405/epsbs.2021.12.02.14

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Original Article

A Study on Social Entrepreneurial Attitudes Towards Start-Up Intention in Malaysia

Salmi Mohd Isa
,
Phaik Nie Chin

Keywords: Social Entrepreneurial Attitude, Innovation, Start-up Intention, social entrepreneurship, Sustainability, Northern Region Malaysia

Article no: 28

Pages 279-286

Doi: 10.15405/epsbs.2019.08.28

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Original Article

Corporate Governance: Board Size, Managerial Ownership and Operations Performance

Santhirasegaran Nadarajan
,
Sitraselvi Chandren
,
Ahmad Yusni Bahaudin
,
Ezanee Mohamed Elias
,
Mohd Kamarul Irwan Abdul Halim

Keywords: Corporate Governance; Board Size; Managerial Ownership; Operations Management; Inventory Performance

Article no: 27

Pages 184-188

Doi: 10.15405/epsbs.2016.08.27

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Original Article

Corporate Identity Management (CIM) Model in Malaysian Higher Education Sector: Literature Review and Hypothesis Development

Bahtiar Mohamad
,
Hassan Abu Bakar
,
Ahmed Rageh Ismail
,
Haslina Halim
,
Rosmiza Bidin

Keywords: Corporate identity; internal brand; leadership; culture

Article no: 93

Pages 659-666

Doi: 10.15405/epsbs.2016.08.93

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Original Article

Leadership Skills Impact On Leader’s Performance: A Case Of Mongolian Agricultural Industry

Chantsaldulam Ravdansuren
,
Uranbaigal Dejidbal
,
Mungunzul Mendsaikhan

Keywords: Agricultural sector, industry, leadership skills, manager’s performance, Mongolia, rural area

Article no: 5

Pages 35-42

Doi: 10.15405/epsbs.2021.07.02.5

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Original Article

Particularities Of Communication And Interpersonal Relationship In Gymnasium Students

Maria Claudia Cuc

Keywords: Active listening, assertive communication, interpersonal relationship, alternative behaviors, student.

Article no: 18

Pages 176-185

Doi: 10.15405/epsbs.2020.06.18

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