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Displaying 6 articles of 6 total result(s).
Original Article

Airline Chatbots as Communication Tool Towards Consumer Satisfaction on Pre-Flight Assistance Services

Lalaine Ella G. Garcia
,
Alyza Joy C. Landicho
,
Giezel C. Magbalita
,
Jennylou C. Maligaya
,
Nicole Angeline A. Vertucio
,
Ryan A. Gamoso
,
Abram Emmanuel R. Peralta

Keywords: Airline chatbots, consumer experience, pre-flight assistance, satisfaction

Article no: 14

Pages 162-180

Doi: 10.15405/epsbs.2024.05.14

>View as HTML >Abstract >Download PDF
Original Article

Features Of Digital Technologies In The Process Of Effective Management Trends Training

Laura Musatovna Ozdamirova
ORCiD ,
Julia Yuryevna Rybasova
ORCiD ,
Elena Sergeevna Shchigortsova
ORCiD ,
Chulpan Khamitovna Samatova
ORCiD ,
Elmira Nailevna Uteeva
ORCiD

Keywords: Blockchain technologies, chatbot technologies, digital technologies, management trends, VR and AR technologies 

Article no: 22

Pages 175-184

Doi: 10.15405/epms.2024.09.22

>View as HTML >Abstract >Download PDF

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