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Displaying 10 articles of 174 total result(s).

Original Article

Public Complaint Behaviour and Satisfaction with Complaint Handling in the Malaysian Mobile Phone Services Industry

Mohd. Khirzanbadzli A Rahman
,
Sharifah Azizah Haron
,
Laily Paim
,
Syuhaily Osman
,
Noorlaila Yunus
,
Hassnah Wee

Keywords: Mobile Phone Services; Consumer Complaint Behaviour; Public Complaint Soft Action; Public Complaint Extreme Action; Satisfaction with Complaint Handling

Article no: 112

Pages 795-800

Doi: 10.15405/epsbs.2016.08.112

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Original Article

Developing Teachers’ Ability To Support Students With Troubled Behavior And Health Limitations

Gulnara V. Valiullina

Keywords: Inclusive educational environment, professional competency, psychological competency, special educational needs, students with limited health opportunities, troubled behaviour

Article no: 20

Pages 163-174

Doi: 10.15405/epsbs.2018.09.20

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Original Article

Determinants Of Behavioural Endowment Intention Among Private Higher Education Alumni

Norhasbi Abdul Samad
,
Kamisah Supian
,
Salina Rasli
,
Sakinah Mohamed Tajularifin

Keywords: Altruism, behavioural intention, endowment, knowledge, trust

Article no: 67

Pages 710-722

Doi: 10.15405/epms.2022.10.67

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